Privacy Policy
Effective Date:
Febuary 2026
Durham Roof Leak Repair (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or request roofing services.
Information We Collect
We may collect personal information in the following ways:
Information You Provide Voluntarily
When you submit a form, request a quote, or contact us directly, we may collect:
- Full name
- Phone number
- Email address
- Property address
- Details about your roof leak or repair request
This information is used solely for responding to service inquiries and coordinating repair services.
Automatically Collected Information
When you visit our website, certain technical data may be collected automatically, including:
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of access
This information helps us understand website performance and improve user experience.
How We Use Your Information
We use collected information to:
- Respond to inquiries and service requests
- Schedule inspections or emergency roof leak repairs
- Connect you with qualified roofing professionals
- Improve website functionality and performance
- Maintain internal records
We do not sell, rent, or trade personal information to third parties.
Third-Party Services
Our website may use third-party tools and services, including:
- Google Analytics
- Call tracking systems
- Website hosting providers
These services may collect limited technical data necessary to operate and improve the website. Each provider operates under its own privacy policies.
Cookies and Tracking Technologies
We may use cookies and similar technologies to:
- Improve user experience
- Analyze traffic patterns
- Enhance website performance
You can adjust your browser settings to disable cookies if you prefer.
Data Protection and Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information.
However, no method of electronic transmission or storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.
Data Retention
Personal information is retained only as long as necessary to:
- Fulfill service requests
- Comply with legal obligations
- Resolve disputes
When information is no longer required, it is securely discarded.
Your Rights Under Canadian Law
In accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA), you may request:
- Access to your personal information
- Corrections to inaccurate data
- Deletion of personal information where applicable
To make a request, please contact us using the information below.
Contact Information
If you have questions about this Privacy Policy or your personal data, please contact:
Durham Roof Leak Repair
Email: [Insert Email Address]
Phone: [Insert Phone Number]
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.